Frequently Asked Questions

if you cant find what you’re looking for,please 

email us at

how do i know the kapok (ilavam panju ) quality ?

scanned report – where you get the quality, type…physical,chemical,bio nature of stuff

how long does each product take to produce?

Order processing request raised after payment confirmation. Turnaround time is typically less than one week for Pillows,Roll / Top Mattress,
but can fluctuate during peak times. Turnaround time for Mattress,Ayurvedic is typically 1-2 weeks.

I have ordered wrong size – can i exchange it?

Yes, we’d be happy to send you a replacement. Please follow the instructions on our returns and exchanges page, and we’ll get started on a replacement for you.

How much does US/ UK shipping cost?

Please chat with us / call us with the address details, we will get in touch with courier team to evaluate the shipping cost.

Can i apply GST reclaim?

Laya Beds Registered under Compund GST model, As there were no GST paid by customer and they cant reclaim

what is inside sample kit?

One Mini  sample bed + Few fabric Samples + Broucher, Coupon code to reclaim the Sample kit amount in the next order

can i wash the bed?
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what is the escalation matrix ?

Please send a mail to, and SLA for Email reply is 2 hr during business hours and in business day
Customer Support : 9514-155-155

1 St Level Escalation : 9514-055-055
2 nd Level Escalation : 9791030555

Ayurvedic beds vs Laya Beds

R&D and Marketting under the name : Ayurvedic Beds [MSME Registration Number : ]
Laya Beds take care Harvesting,Manufacturing,Packaging and delivery [GST Number : ]